Privacy Policy

1. Information We Collect

• Client information. When you sign up for our service, we collect your business name, contact name, email address, phone number, business address, and the materials you submit through our onboarding form, such as photos, logos, and business details used to build your website.
• Lead information. When a visitor submits a contact or booking form on a website we host, we collect the information they enter, typically a name, email address, phone number, and message, and deliver it to the client that owns that website.
• Portal sign-in. When you sign in to the client portal with Google, we receive your Google account email address to verify your access.

2. How We Use Information

• To build, host, and maintain your website.
• To deliver lead submissions to you by email, text message, and your client portal.
• To communicate with you about your account and service.
• To bill for the service.

We do not sell personal information. We do not use lead information for our own marketing.

3. Text Messaging

Clients may opt in to receive text message notifications when a new lead is submitted on their website. Consent is collected during onboarding when the client provides the phone number where they want to receive lead alerts. Message frequency varies with lead volume. Message and data rates may apply.

You can opt out of text notifications at any time by replying STOP to any message, or by contacting us to turn off text notifications on your account. Reply HELP for help, or contact josie@beige-media.com.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

4. How We Share Information

We share information only with the service providers needed to operate the service, such as our hosting provider, email delivery provider, and text message delivery provider, and only to the extent required to deliver the service. Lead information is shared with the client whose website the lead was submitted on. We may also disclose information when required by law.

5. Data Retention and Security

We retain client and lead information for as long as the account is active, and for a reasonable period afterward for record keeping. Data is stored with reputable infrastructure providers and transmitted over encrypted connections (SSL). If you would like your information deleted after cancellation, contact us and we will remove it.

6. Cookies

The client portal uses a session cookie to keep you signed in. Our public pages use Google Analytics and our own first-party analytics to understand how visitors find and use the site: which page brought you here, what you clicked, how far you scrolled, and how much of a video you watched. That is done with one cookie holding a random visitor id, kept for up to 400 days, which is never linked to your name or email unless you go on to pay for an account. We also note the approximate location (country, region and city) that your network connection reports, never your exact address, and your IP address is stored only as a scrambled hash. Our public pages also carry the Meta (Facebook) pixel, which sets its own cookie so that we can measure and improve our advertising on Meta's platforms. If you go on to pay for an account, we send Meta a scrambled (hashed) version of the email, phone number and name you gave at checkout so that the purchase can be matched to the ad you came from; Meta cannot read those values, only match them against its own records, and Meta's own policies describe how it handles that data. We do not sell this information. Websites we build for clients may include analytics tools such as Google Analytics, which are disclosed by the analytics provider's own policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page.

8. Contact

Questions about this policy can be sent to josie@beige-media.com.